Property Management
We provide after hour building emergency response solutions for property management and follow your protocols to bring each call to a satisfactory resolution.
All team members have complete knowledge of property management operating systems such as:
- Yardi (all versions, new and old)
- Citrix
- Dynamics
- Connect
- Personalized Company Systems (e.g. Tribe Home and Tribe SharePoint)
Restoration Companies
Our after hours emergency operators can prioritize calls and contact the appropriate Project Manager and Management to move all calls forward in a timely manner.
Insurance Companies
Our reliable team of professionals handle emergency customer service calls and determine the appropriate action to take depending on the situation.
Developers
Our experienced team will ensure prompt assistance during crises, such as accidents or natural disasters, safeguarding lives and properties.
Our Promise
Our commitment protects your company's reputation
1
Technicians have access to a private line for assistance (if required) once called out.
2
Once your Emergency has been resolved, the Emergency Report is sent to PM and Management in real-time.
3
During busy times calls are put in priority sequence and are called back within 5 minutes.
4
All incoming calls are recorded and stored in our archive, and are available upon request for 90 days.
5
We work with and around your on-call schedule.
