Property Management
We provide after hour building emergency response solutions for property management and follow your protocols to bring each call to a satisfactory resolution.
All team members have complete knowledge property management operating systems such as:
- Yardi (all versions, new and old)
- Citrix
- Connect
- Personalized Company Systems (e.g. Tribe Home and Tribe SharePoint)
Restoration Companies
Our 24 hour answering service can prioritize calls and contact the appropriate Project Manager and Management to move all calls forward in a timely manner.
Insurance Companies
Our reliable team of professionals handle emergency customer service calls and determine the appropriate action to take depending on the situation.
Developers
Our experienced team will ensure prompt assistance during crises, such as accidents or natural disasters, safeguarding lives and properties. We help boost safety perceptions among buyers and enhance the developer's reputation, fostering trust and credibility in development companies.
Our Promise
Our commitment protects your company's reputation
1
Technicians have access to a private line for assistance (if required) once called out
2
Calls are sent in real time to Management, Reception and Technician
3
During busy times calls are put in priority sequence and are called back within 5 minutes
4
All incoming calls are recorded and store in our archive
5
We work with and around your on-call schedule
6
Our team has complete knowledge of the Yardi System for Property Management. Technicians have access to a private line for assistance (if required) once called out
